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Send us a text Culture isn’t a poster on the wall; it’s the behavior people feel every day. We unpack how leadership at all levels turns values into action, why true empowerment requires daily coaching, and how identity and mission shape whether a job becomes a source of pride or just a paycheck. Through candid stories—earning a vice president title the hard way, and a bracing town hall where new owners announced a site closure—we explore what happens when culture aligns and when it collapses...