The Science of Conversation: How To Say What You Mean, Be Heard, and Stop People-Pleasing | Alison Wood Brooks
You talk all day. Here's how to do it better, according to a professor from Harvard Business School.
Alison Wood Brooks comes from the Harvard Business School, where she teaches a course called "TALK: How to Talk Gooder in Business and Life," which she has now turned into a book, called TALK: The Science of Conversation and the Art of Being Ourselves.
In this episode we talk about:
- The evolution of conversation
- Why conversation is a skill — not just a natural talent
- How to develop conversational skills, including common conversational pitfalls to avoid
- Granular, tactical pieces of advice on how to have a conversation
- The science behind conversation that may surprise you
- Listening tips
- Conversational repair strategies
- How kindness can go pear shaped
- How to handle difficult moments in conversation
- The difference between focusing on other people and people pleasing
- How to integrate these incredible learnings into your life
- How soft skills are becoming increasingly more valuable with the rise of AI
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