A PR Crisis Manager

Taking late-night phone calls from panicked clients, dueling with company lawyers over what to disclose, and rushing to preempt unfavorable stories with Chris Thomas, a PR crisis manager. What was it like to manage the media frenzy surrounding the Elizabeth Smart case? And what's the worst possible answer to a journalist's question? GOT A COMMENT OR SUGGESTION? Email us at [email protected] FOR SPONSORSHIP OPPORTUNITIES: Email us at [email protected] WANT TO BE ON THE SHOW? Leav...