#377: Leading Through Ambiguity with Jeni Britton Bauer

If the COVID-19 global pandemic has taught us anything, it’s that navigating uncertainty and so many unknowns can be extremely challenging. And for some leaders like Jeni Britton Bauer, founder of Jeni’s Splendid Ice Cream, it’s not the first time they’ve had to do it. In 2015, a potential listeria outbreak threatened to shut down her business—permanently. But through quick action and creative problem solving, Jeni’s came back stronger than ever and now has over 40 scoop shops and retail distribution across the country. Tune in as Jeni talks about how to find your way forward in a crisis and why that starts and ends with rock-solid communication. entreleadership.com/podcast Jeni's Splendid Ice Cream website Sunshine Ice Cream flavor Jeni's Splendid Ice Cream delivery How to Lead in a Crisis - Free Training Review this episode for a chance to win a $25 Amazon gift card Want expert help with your business question? Call 844-944-1070 and leave a message or send an email to [email protected]. You could be featured on a future podcast episode! Learn more about your ad choices. Visit megaphone.fm/adchoices