How to Use The Contrarian Mindset to Deepen Relationships, with Ozan Varol

Mo asks Ozan Varol: How can we deepen relationships for long term success?

There is a simple concept within rocket science known as "test as you fly, fly as you test". It's about making sure your experiments are as close to the real conditions as possible. In business, we almost never experiment and instead go from idea to execution immediately.
Look at whatever you are offering from the perspective of the people that you are serving. It's hard to see the human component of our product or service from a PowerPoint presentation. Keeping the client's perspective in mind is how you increase the value of your relationship with them.
The client won't know what it will be like to work with you, but if you can give them a sample (the Give to Get), you can set yourself apart from the competition and give your client value upfront. This shows them what your relationship will look like, which is something that no email, sales page, or presentation can do.
The best way to reframe a question is to step away from a tactic and see the overall strategy. Often the tactic becomes a trap. If you've become used to using the same tactic to reach people you won't see the other options that are possible. There are other tactics available that fit into your overall strategy but you need to be able to step back and see what is possible.

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