257: Onboarding and Training Staff
Once your employee has signed on the dotted line to join your company, what happens next? It's now time for you to bring your new hire into your company and help them feel like they belong. You need them to feel valued and part of your company, which takes time and intentionality on your part. Onboarding and training staff can feel daunting, but planning out the first six months to one year for them will help you make sure they're on track and you don't miss anything that will leave them hanging. Then, Natasha answers, "How do I become a better manager?"
Main topics:
- Onboarding vs orientation
- Setting expectations
- Answering staff questions
- Growing culture
- Ask a pet biz coach
Main takeaway? Training staff is more than a one time event. It's a continual process of teaching them your company vision, culture, and why you provide quality pet care.
Links: Previous Episodes in series: 247, 249, 251, 253
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