1315 || conflict resolution highlights

1. Let go of winning. 

2. Share your story and invite others to do the same. 

3. Ask questions to understand. 

4. Acknowledge the role of emotions. 

5. When possible, seek common ground. 

BY: https://greatergood.berkeley.edu/article/item/five_ways_to_have_more_constructive_disagreements 

• H = Hedge your claims,
• E = Emphasize agreement.
• A = Acknowledge the opposing perspective.
• R = Reframing to the positive.

BY: https://greatergood.berkeley.edu/article/item/four_steps_to_help_people_feel_listened_to 

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