FDNY 9/11 Chief on the hidden documents and lessons learned

Disaster response around the world can draw on the lessons of 9/11.

On Today's Show:
Joseph Pfeifer, retired FDNY assistant chief, founding director of the FDNY’s Center for Terrorism and Disaster Preparedness, and the author of Ordinary Heroes: A Memoir of 9/11 (Portfolio, HC 2021, PB 2026), talks about the lessons learned from the 9/11 response, and the heroes who stepped up that day and after.

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