Dara Khosrowshahi on replacing Uber drivers — and himself — with AI

It’s become an annual tradition to have Uber CEO Dara Khosrowshahi join us in the studio when he comes to New York for Uber’s big Go-Get event every year. This year, the big news was that Uber's expanding into a much larger platform for travel, starting with hotel booking and services like personal shopping. Uber is going so far as to call this an everything app, so I wanted to see how far Dara thinks everything actually goes — and whether he’s feeling pressure to own more of the user experience in a world where AI companies keep promising that their chatbots will book all the cars for you. Links: Uber adds hotels to its app in big travel swing | The Verge Uber CEO Dara Khosrowshahi is okay with reinventing the bus | Decoder I have to be honest, AI will replace jobs at Uber | Diary of a CEO The DoorDash problem | Decoder Airbnb CEO Brian Chesky wants to build the everything app | Decoder Booking and Priceline chief wants you to yell at bots, not humans | Decoder Subscribe to The Verge to access the ad-free version of Decoder! Credits: Decoder is a production of The Verge and part of the Vox Media Podcast Network. Decoder is produced by Kate Cox and Nick Statt; this episode was edited by Xander Adams. Our editorial director is Kevin McShane. The Decoder music is by Breakmaster Cylinder. Learn more about your ad choices. Visit podcastchoices.com/adchoices