Ep. 125: Technology & Talk Therapy: A Conversation with Talkspace CMO Dr. Nikole Benders-Hadi

In the five years since COVID-19 shook the world, the use of telemedicine and virtual platforms to deliver health care has become commonplace, helping to break down barriers of distance, transportation, and time. Those challenges still exist today, and the evolution of virtual health care delivery continues, led by innovators like Nikole Benders-Hadi, MD, Chief Medical Officer, of Talkspace. 

Dr. Benders-Hadi joined us to talk about the current state and future of virtual mental health services, including the growth of asynchronous text-based therapy, the use of large language AI models to determine the risk for self-harm among clients, and the ways Talkspace is supporting its therapists in maintaining client empathy in the virtual health care space. 

Watch episode 125 on our Nemours YouTube Channel.

Guest:
Nikole Benders-Hadi, MD, Chief Medical Officer, Talkspace

Carol Vassar, host/producer

Views expressed by guests do not necessarily reflect the views of the host or management.

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