719: Having the PERFECT conversation in sales, customer service, and with ANYONE (without a script!) w/ Jake Stahl
In today’s episode host Brian Lofrumento is joined by guest Jake Stahl, an expert in innovation and mind science in the field of training and skill-building in customer service. With over 30 years of experience across 6 countries, Jake has developed a unique approach to understanding the psychology of decision-making and effective communication. Jake shares his insights on topics such as the importance of personalizing customer service, the rise of fractionals in the workforce, and the impact...
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