1584: I've NEVER heard anyone talk about this! STEAL THIS for your business!
We spend countless hours perfecting our "welcome mat" — our onboarding sequences, sales calls, and initial client experience. But what happens when a client is on their way out? In this Solo Sunday episode, Brian pulls back the curtain on a strategy he’s never heard anyone else discuss in nearly 20 years of entrepreneurship: the offboarding plan. He argues that the way you handle the end of a client relationship is the ultimate test of your integrity and the most powerful, overlooked opportun...
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