Want to learn more about Vodyssey or start your STR journey. Book a call here: https://meetings.hubspot.com/vodysseystrategysession/booknow?utm_source=vodysseycom&uuid=80fb7859-b8f4-40d1-a31d-15a5caa687b7 In this conversation, Shawn Moore discusses the importance of guest reviews in the hospitality industry, highlighting how his team achieves a remarkable 90% review rate compared to the industry average of 10-15%. He explains the strategy of leveraging the law of reciprocity by sending personalized five-star reviews to guests, encouraging them to reciprocate with their own positive feedback. This approach not only enhances customer satisfaction but also builds a strong relationship with guests, leading to increased loyalty and repeat visits. OwnerRez Website: https://www.ownerrez.com/ OwnerRez Forum: https://www.ownerrez.com/forums OwnerRez Podcast: https://www.ownerrez.com/podcast OwnerRez Blog: https://www.ownerrez.com/blog FOLLOW US: https://www.facebook.com/share/g/16XJMvMbVo/ https://www.instagram.com/vodysseyshawnmoore https://www.facebook.com/vodysseyshawnmoore/ https://www.linkedin.com/company/str-financial-freedom https://www.tiktok.com/@vodysseyshawnmoore
