EFTM: Travelling with a powerbank, mid-range noise cancelling earbuds and more calls

Setting up a brand new laptop - can you get Microsoft Office outright or only on subscription? Netgear Orbi reset and configuration question, and trying to setup a robot vacuum. What are REDCAP telco plans and can we get them in Australia? Looking for Noise Cancelling earbuds, at a budget. Phone repair gone wrong, how to deal with that. And a mystery caller has travel power questions. Be part of the show, thanks to Vodafone, get in touch by Text or WhatsApp on 0477 657 657