What to say when you’re put on the spot at work

You’ve been asked a curveball question in a job interview, or your boss has asked what you think in a meeting. Suddenly your heart races and your palms get sweaty. So how can you think clearly and speak in a compelling way when you’re put on the spot? Matt Abrahams has some surprising tips and insights to help you get through these anxiety-inducing moments - from how to maximise mediocrity to harnessing the power of small talk.