E990: SurveyMonkey CEO Zander Lurie on driving growth by listening to customers & employees, importance of a strong & diverse board, direct listings v. IPOs, lessons learned from WeWork; plus LAUNCH Scale Partner Talk featuring Yosiat Gimbernard from Odoo
1:45 Zander's take on the recent volatility in the public markets 3:38 What are the lessons learned from the WeWork disaster in terms of corporate governance? 6:09 Importance of diversity on BoD 10:18 Where does WeWork go from here, and how will the situation resolve? 12:35 Why Venture investing is so skewed towards growth, and why the best investors focus on gross profitability 14:41 What is SurveyMonkey's current business, and why did they go into Enterprise SaaS? 19:20 How listening to customers & employees drives growth 23:33 How Dave Goldberg discovered SurveyMonkey and turned it into the company it is today 25:47 How Zander wound up as CEO after Dave's passing 28:51 Zander's thoughts on a Direct Listing as opposed to an IPO 30:42 Getting Serena Williams on the Board of Directors at SurveyMonkey 35:12 Motivating & hiring Gen Z & Millennial employees 37:45 Yosiat from Odoo on integration enabling scalability
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