In this conversation, Stacy Westbrook discusses her journey through the evolution of web design and user experience (UX), reflecting on her background in English and poetry, and how it intersects with her work in digital strategy. She emphasizes the importance of understanding user needs, the challenges of commoditization in UX, and the need for creativity and storytelling in digital experiences. The discussion also touches on the significance of context in user interactions and the balance between long-term engagement and short-term gains in design.
