47: You need Empathy to thrive in IT Helpdesk w/ KevTech IT Support

Send us a Text Message. In this episode of The TechTual Talk, we are joined by the one and only KevTech Do you know some of the most technical people you know got their tech career start in helpdesk Many people knock on helpdesk because they believe its "entry-level" or "beneath" them but I'm here to tell you that its a vital part of every company's infrastructure whether they have an internal helpdesk or they outsource it. In this episode of The TechTual Talk, ...