Southwest has cancelled about 16,000 flights in a week

The Southwest Airlines crisis is taking a growing toll on travelers with thousands of additional flights cancelled today. Federal scrutiny is intensifying as stranded customers demand action. Also, parts of Buffalo, New York remain paralyzed by a once in a lifetime blizzard. The National Guard is now going door to door as the death toll keeps rising and the city struggles to dig out. Plus, Rep. Adam Schiff of the January 6th select committee joins to give his take on the latest revelations from the committee. To learn more about how CNN protects listener privacy, visit cnn.com/privacy Learn more about your ad choices. Visit podcastchoices.com/adchoices