2204 | Charles Duhigg: “Proving We’re Listening is Important Because It Shows that We Want to Connect.”

When NASA began planning long-term space missions, they realized technical skills weren’t enough — they needed astronauts with emotional intelligence. In this episode, Charles Duhigg shares a surprising story about laughter, connection, and how proving we’re listening can transform relationships, resolve conflict, and build trust.Source: Supercommunicators: Unlocking the Language of Connection | SXSW 2024Hosted by Sean CroxtonFollow me on Instagram Check out the NEW Black Excellence Daily podcast. Available on Apple Podcasts, Spotify, Pandora, and Amazon. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising. See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.