The Workflow Friction Audit: Find and Remove the Hidden Drains in Your Day (TPS628)
Episode Ep 628 56 min 16s

The Workflow Friction Audit: Find and Remove the Hidden Drains in Your Day (TPS628)

You’re busy all day but still feel like you’re not getting enough done. The culprit isn’t your to-do list — it’s hidden workflow friction. In this episode, Thanh and Brooks walk you through a practical Workflow Friction Audit: how to spot the invisible drains like context switching, setup overhead, unclear handoffs, and rework — and how to eliminate them with templates, batching, automation, and clearer decision rules. Small fixes, massive compounding results.

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Listen to this episode (MP3)

Cheat Sheet

  • Top 3 Productivity Resources [2:33]
  • Why teaching someone your workflow exposes what you’ve been tolerating [7:19]
  • The three-times rule and the “where am I waiting?” test [11:02]
  • Ask AI to comb your past sessions and hand you the fixes [20:20]
  • The one book idea that changes how you attack any bottleneck [26:56]
  • How half a day of “donkey work” shrank to 15 minutes [32:07]
  • The counterintuitive handoff fix: more meetings, not fewer [45:31]
  • Why the debt-snowball approach beats a fancy priority matrix [49:36]
  • The one friction point to kill this week [55:18]

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