Jeff Williams: How to Engage Employees in Change

On episode #487 of #thePOZcast, Adam and Jeff Williams discuss the common misconceptions surrounding organizational transformation, emphasizing that while a small percentage of the workforce may be enthusiastic about change, the majority are often resistant or indifferent. He highlights the importance of engaging all employees in the transformation process, rather than assuming their support based on leadership declarations. Williams argues that business leaders must invest more in understanding and facilitating this change among their teams to achieve successful outcomes. Jeff Williams — a global leader in HR and business transformation who has driven growth at some of the industry's biggest names. Jeff is now President and CEO at Aptia, and is helping shape one of the company’s most critical business lines. Previously, Jeff served as Vice President of Enterprise and HR Solutions at Paychex, where he led a $1.5 billion P&L, helped the company become America’s market-share leader in HR services, and drove record revenue across mid-market and global operations. His career spans major leadership roles at Alight Solutions, Aon, ADP, and global telecom giants, earning him a reputation as a world-class builder of markets, revenue, client relationships, and operational excellence. A graduate of Harvard Business School’s General Management Program, Jeff is also deeply committed to community impact through charitable boards, Habitat for Humanity, and DEI leadership. Learn More: https://aptia-group.com/en-us Connect with Jeff: https://www.linkedin.com/in/jeffreylwilliams/