When Cybersecurity Consultants Attack MSP Customers

When cybersecurity consultants attack. Just kidding. Well, sort of. Today, we address the issue of cybersecurity consultants and the impact (not always good) on managed services customers. These consultants, who are not in any way knowledgeable about managed services, or have limited exposure about security issues and best practices, are actively inserting themselves into managed service client relationships with a goal towards helping the client improve their interaction with the MSP, including their cybersecurity posture. This would be a fantastic thing if it were true. Unfortunately, this scenario is far from the truth. Cybersecurity consultants, when evaluated on the basis of their actual interactions with end-users, often create conflicting and harmful results, typically cleaned up by the MSP. Highlights: Primary care MSPs Identifying scope of cyber consultants Coordinating with MSPs