Ep 258 - The MSP Generation Divide

The MSP Generation Divide Time changes everything. That certainly seems like an appropriate saying when examining the managed services profession. MSPs seem to be getting younger and younger every year. Or maybe we are just getting older. The point is, the generational divide amongst MSP professionals is increasing. We have older and younger members of our profession, and a lot of knowledge must be transferred between these generations. New MSP generation doesn't have preconceived notions of managed services Younger MSP generations have a lot to learn Younger MSP generations need access to the veteran MSPs Vulnerability Scans Don't Do This Many people believe vulnerability scans are a magic bullet, capable of solving lots of different problems. While vulnerability scanning technology is a necessary tool in the MSP tool belt, it is not a cure-all and should be utilized cautiously and appropriately. Vulnerability scan use cases Vulnerability scans: what they don't do Vulnerability scanning isn't a business model Why the MSP Name is Valuable We have two examples of the "MSP" word being misused or misapplied. One example involves an end-user, the other example involves MSPAlliance. End-user organization fooled by cyber consultant claiming to be MSP MSPAlliance mistakenly believes organization is MSP despite clear language on their website