Chris Massey's journey in the IT field is a testament to the dynamic nature of the managed services industry. Starting as an internal IT professional, Chris has traversed various roles, gaining invaluable experience along the way. His tenure at Bocada, DRS, and Involta equipped him with a deep understanding of the industry's intricacies. At N-able, Chris has taken on the mantle of a mentor, guiding MSPs globally. His insights are shared on the N-able podcast, 'Now That's IT,' where he delves into the evolution of managed services. The conversation with Chris Massey reveals the profound transformation within the managed services sector. From its early days of simply providing tools, the industry has matured into a comprehensive support system for partners, encompassing a multitude of their MSP practice facets. This evolution reflects the increasing complexity and sophistication of IT environments and the growing recognition of the strategic value MSPs bring to businesses. As the industry continues to evolve, figures like Chris Massey will be at the forefront, shaping the future of managed services and ensuring that MSPs remain integral to the IT ecosystem. The trajectory of managed services is poised to expand further, driven by innovation and the relentless pursuit of excellence, much like the career of Chris Massey himself.
