The AI Assistant That Learns Your Business with Holt Butler & Chad Middleton | Ep. 676

AI fatigue is real, but mortgage entrepreneurs Holt Butler and Chad Middleton believe AI can do more than generate another chatbot or add another task to a loan officer’s day. They’re building tools designed to take routine work off the plates of mortgage professionals, giving them more time to focus on borrowers and decisions that require human judgment. The pair trace their path from discovering ChatGPT while living in Costa Rica and Peru to creating Aila, an AI loan partner built to support the mortgage process. Aila can review loan documents, calculate income, flag missing items, and prepare files for processing. Butler and Middleton explain how they identified the practical problems they wanted to solve, then used AI to help build software despite having no coding backgrounds. They also discuss the questions that come with using AI in a highly sensitive industry, including why they trust it to work with personal data and how they think about putting the technology to work responsibly. Beyond mortgage operations, they describe how everyday AI agents can take on recurring tasks and help people manage routine work. Along the way, they challenge a familiar assumption about getting useful results from AI. With today’s models, they argue, prompt engineering may matter less than clearly understanding the work you want done and the outcome you need. Loan officer looking for a new place to call home? 👉🏼 https://specials.lower.com/tlop Roam: https://ro.am/influencer/marks-office TLOP's Originator Coaching: 👉🏼 https://tloponline.com/mlo-coaching-programs/