Customer Service is Not a Differentiator – LFMM 280

Did you like this episode? Dislike it? A lot of businesses talk about their superior customer service as if that’s a big selling point. It shouldn’t be! Great customer service should be standard practice for your law firm. In this episode of The Law Firm Marketing Minute, Marc shares a story of a recent customer service experience he had and how it […] The post Customer Service is Not a Differentiator – LFMM 280 appeared first on Spotlight Branding.