Voicing AI Owns the Runtime Beneath Enterprise Customer Service
This story was originally published on HackerNoon at: https://hackernoon.com/voicing-ai-owns-the-runtime-beneath-enterprise-customer-service.
Discover how Voicing AI builds an enterprise voice runtime with sub-second latency, grounded answers, multilingual support, and flexible deployment options.
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Voicing AI is building an enterprise voice runtime that integrates speech recognition, turn-taking, action models, synthesis, transport, and knowledge retrieval into one platform. Co-founder Abhi Kumar says the approach delivers a 700-millisecond median response time, 97% function-calling accuracy, and 99.2% accuracy in telephony card-number capture across 12,400 utterances. Its Knowledge Mesh grounds responses in traceable sources, while native translation, brand voice controls, observability, and air-gapped deployment target regulated industries that need voice agents to work reliably at scale.
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