AI-Driven Customer Support: Naveen Kunchakuri’s Multilingual Chatbot Cuts Call Volume by 70%

This story was originally published on HackerNoon at: https://hackernoon.com/ai-driven-customer-support-naveen-kunchakuris-multilingual-chatbot-cuts-call-volume-by-70percent . Kunchakuri’s AI chatbot cut support calls by 70%, scaled globally across platforms, & set new standards for multilingual, enterprise-grade customer service. Check more stories related to machine-learning at: https://hackernoon.com/c/machine-learning . You can also check exclusive content about #ai-chatbot-customer-support , #naveen-kunchakuri , #multilingual-ai-assistant , #generative-ai-deployment , #ai-in-customer-experience , #machine-learning-engineering , #enterprise-chatbot-integration , #good-company , and more. This story was written by: @echospiremedia . Learn more about this writer by checking @echospiremedia's about page, and for more stories, please visit hackernoon.com . Naveen Kunchakuri led the full lifecycle of a multilingual AI chatbot that reduced customer support calls by 70%. Deployed across WhatsApp and web, the solution delivered 24/7 global support, integrated with legacy systems, and improved satisfaction scores—setting a benchmark in AI-driven customer service and operational efficiency.