The Small Business Advantage

From The Disruptive Franchise Podcast Stacey Cann | The Franchise Strategist

In this episode, Laura Robson, founder of Back Pocket Office, shares insights on how small businesses can leverage technology and automation to streamline operations, enhance customer experience, and gain a competitive edge. Discover practical tips on choosing the right tools, integrating systems, and maintaining the human touch in a tech-driven world. Key Topics: The importance of systems in small businessHow to choose the right technology based on customer journeyThe role of automat...