EP 83: Creating a Lasting Connection with your Customer

Lyndsay and Shannon are chatting about how to create a connection with your customers. They share how they create and foster connection on theirs farms. You will hear them share the best practices for your farm like:

1. Be authentic - Customers expect you to connect with them in a intuitively human way.
2. Always put yourself in their shoes. People don’t want to hear about you, they want to hear about themselves.
3. Tell stories
4. Go above and beyond
5. Be generous

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Lyndsay @wildroot_flowerco

Shannon @bloomhillfarm