Chatbots: Uncover how they're influencing businesses today

In today's episode, the DAS team discusses the evolution and impact of AI chatbots in businesses.
The conversation encompasses the usability of chatbots, the shift from keyword to semantic search, and the potential of chatbots in both external and internal company scenarios.
Key Points Discussed:
Chatbots and their uses:
✔️Beth Lyons shares her successful experience with creating a chatbot on Chatbase for Salesforce admin help.
✔️The team distinguishes between old-school keyword-based chatbots and newer AI semantic search chatbots.
✔️The modern AI chatbots have improved the user experience with their ability to understand context and provide relevant responses.
How AI chatbots are impacting businesses:
✔️The team discusses the advantages of AI chatbots for both customer-facing and internal business operations.
✔️Brian Maucere suggests using chatbots like Chatbase to scrape competitor websites for gaining competitive insights.
✔️Jyunmi Hatcher shares how he's been using AI chatbots for business development strategy and SWOT analysis.
✔️Eran Malloch, predicts a potential market for pre-trained industry-specific chatbot data for small businesses.