Problems With Aspire Loan Servicing

Aspire Student Loan Servicing is a federal and private student loan servicer.

They may be your loan servicer or maybe they used to be your loan servicer. They currently service private student loans and some FFEL loans.

Despite what they describe as high customer satisfaction ratings as reported from their Department of Education evaluation, they could not accumulate enough accounts to warrant the cost of operating, per their 2015 statement on the matter, and ceased their Direct Loan servicing.

The Department of Education confirmed in a statement that Aspire initiated the end of the contract to service these loans. All Direct Loan accounts with Aspire were transferred to MOHELA. However, Aspire is still servicing other kinds of loans.