Episode 115 – When a Guest Makes a Suggestion What if the things holding your Airbnb back are the very things you’ve stopped noticing? In this episode, I explore one of the most important lessons hosting has taught me over the last decade: fresh eyes see what familiarity hides. From a nearly dangerous oven door… to a toilet roll in the wrong place for ten years… to a rain-soaked BBQ experience that unexpectedly led to a complete kitchenette upgrade, this episode is all about how guest feedbac...
