MBA757 Q&A Weekends: How do I deal with haters on social media?

The haters are out there! Today for Q&A Weekend, we advise a listener on the art of handling online jerks. While the impulse to defend your business is understandable, it's also important not to waste time on pointless confrontations. We discuss the right approach to social media hate, and the options worth considering when the shade is being thrown. Click play!