"From Bogota Columbia" by Steve Adams

"From Bogota Columbia" by Steve Adams Two years ago, I was troubleshooting a very technical problem for a customer. While my experience is substantial, I will use tech support when necessary. On this occasion, I had a very capable technician. We would have time to chat some as the process worked out and I enjoyed the side banter and shared stories. We exchanged email and continued the discussion for a few days. This week, I received a new email from Christian. I ...