Cultural Surprise

"Cultural Surprise" by Steve Adams On my first international trip, I was assigned a support role for a machine our company sold to a firm in Recklinghausen, Germany. I was loving the experience, the Autobahn, the food, the traffic light sequencing and even the challenge of communicating with the plant personnel. Everything was a new adventure. That first evening, I got to the hotel, excited, jet-lagged and weary from a full day of work. I called our engineering manager to gi...