Your Pool Business Has Procedures. Does Anyone Actually Follow Them?

Ask a question here When the schedule fills up, shortcuts start looking pretty reasonable. A missing job note here, a skipped photo there. Then a customer calls, a pump won’t start, and suddenly that five-second video becomes the most valuable thing your technician recorded all week. On this episode of Mondays Down Under, Lee, The Pool Shop Coach, joins Nick to discuss building procedures that pool professionals actually use. From consistent service standards to employee onboarding, they expl...