Your Biggest Liability Is Your Customer

Ask a question here The Liability That Could Cost You Everything Servicing a pool is one thing. Being held responsible for someone else's decisions is another. This week on Thursdays with Stephen & Wayne, the conversation dives into one of the most uncomfortable realities facing pool professionals today: what happens when you identify a safety issue, document it, recommend the fix... and the client refuses to act? From commercial hotels and apartment complexes to homeowner associations an...