When Customers Meet Chlorine Science

Ask a question here Andrea kicks off the episode venting about her latest headache — a string of finicky customers inside a gated community who think pool service comes with mind-reading included. From access codes that don’t work to residents insisting their “pool smells too clean,” Andrea’s got stories that’ll make any tech feel seen. Paulette chimes in with her trademark humor and hard-earned wisdom, grounding the chaos with her calm-but-deadly insights on customer communication and settin...