New Hires, Customer Trust, and the Mystery of Missing Lee!

Ask a question here In this episode, Peter and Shane start with concern over Lee’s mysterious absence—she's always on time, so the guys are understandably puzzled and worried. As they wait for her return, Shane seizes the moment to ask Peter a pressing question: How do you add a new employee to the team and transfer a service route without customers freaking out over the new face? Peter, a seasoned pro, dives in with advice on handling the transition smoothly. He suggests gradually intr...