Employee engagement is evolving — and the old assumptions no longer hold. Today, workers want more than a paycheck. They want growth, flexibility, and to feel like their voices matter. In this episode, we unpack surprising new research on what really drives engagement, retention, and belonging inside organizations. Olivia Fajardo joins us to explain why internal communications has become mission critical — and how companies can move from simply talking to truly connecting. If you care about building teams that stay and thrive, this conversation is for you. Listen For 4:14 PR: As Stressful as Firefighting 5:05 Why Communicators Feel More Purpose 6:34 Career Stagnation: The Hidden Threat 9:27 The Hybrid Challenge for Internal Comms 12:05 The Listening-Action Gap 12:10 Olivia’s Strategies to Build Trust and Accountability 20:05 Answer to Last Episode’s Question from Guest Helena Humphrey Guest: Oliva Fajardo, Director of Research, Institute for Public Relations LinkedIn | Instagram | Facebook Link to IPR Study Employee Engagement in the Communications Industry Rate this podcast with just one click Stories and Strategies Website Curzon Public Relations Website Are you a brand with a podcast that needs support? Book a meeting with Doug Downs to talk about it. Apply to be a guest on the podcast Connect with us LinkedIn | X | Instagram | You Tube | Facebook | Threads | Bluesky | Pinterest Request a transcript of this episode Support the show