Service Business Talks with Fexingo: Consulting, Agencies, and Professional Services

Lucas and Luna sit in a consultancy lobby, portfolios open, and do what most business shows avoid: they talk about the actual mechanics of running a professional services firm. From hourly billing vs. value pricing to the economics of partner tracks, from agency retainer structures to the hidden costs of 'scope creep' in consulting engagements. Each episode picks one real firm — a boutique strategy shop, a mid-sized PR agency, a solo CPA practice — and uses its public financials, client roster, or growth trajectory to illustrate a specific operational or strategic lesson. Lucas leads with journalistic rigor, citing profit margins, utilization rates, and churn data. Luna pushes back with the practitioner's view: what works on the ground when the client is in the room. The listener is assumed to be running or working inside a services business — or seriously considering starting one. No founder hagiography, no '5 tips to scale.' Just two sharp minds dissecting the numbers and decisions t