(Please come) ‘Back to Starbucks’

The name of the game at Starbucks lately has been speed. But the company has been losing customers over the last few years, prompting new Starbucks CEO Brian Niccol to champion a new vision: ‘Back to Starbucks’.

We hear from listeners about why they’ve stopped going visiting our local coffee giant and talk with Puget Sound Business Journal reporter Joey Thompson about the company’s pivot.

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