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Join us for a new episode featuring Suman Siva, the CEO of Marco Experiences, as he shares his inspiring journey from consultant to entrepreneur in the dynamic world of experience design with Kaleem Clarkson and guest co-host Jeff Frick! With a robust background that includes his tenure at Bain & Company and significant investment experience with SoftBank, Suman’s unique blend of consulting, investing, and passion for consumer experiences has shaped his approach to building meaningful connections in the workplace.
We dive deep into Suman's transition to entrepreneurship, sparked by his early experiences with startups like Scoop Technologies. His enthusiasm for technology and direct-to-consumer ventures set the stage for the creation of Marco, a platform dedicated to organizing retreats and offsites that foster genuine employee connections.
Initially launched as a consumer-focused experience marketplace, Marco had to pivot to virtual events as businesses sought ways to connect remote teams during the COVID-19 pandemic. As restrictions were lifted, Marco shifted back to in-person events, where Suman emphasized the importance of creating opportunities for employee connection. With 80% of companies now operating in a hybrid model, he believes that intentional in-person interactions are crucial for building trust and camaraderie among remote teams.
The significance of intentionality in designing impactful offsite experiences does not go under the table! Drawing from research conducted by industry experts like Brian Elliott and insights from the Future Forum, Suman shares with us how brief quarterly in-person interactions can significantly enhance productivity and employee engagement.
As remote work continues to shape workplace dynamics, the ongoing challenges of loneliness and collaboration faced by remote employees stay present: 60% of remote workers experience connection issues!
Discover more about the vital role of experience design in enhancing employee connection, the concept of a "social connection strategy," and building community within organizations. Suman's insights challenge traditional notions of workplace relationships, advocating for a community-centered approach that promotes respect and collaboration while acknowledging the diverse tapestry of individuals within the workforce.
Tune in to gain valuable perspectives on how to foster genuine connections in today’s remote and hybrid work environment and learn how thoughtful experience design can transform your organization's culture and performance. Whether you're a leader seeking to enhance your team's dynamics or an employee striving for deeper connections at work, it’s time to put on your headphones and equip yourself with the insights and strategies needed to thrive in the modern workplace!
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