Do you wonder how a business can survive, and even THRIVE, when the owner takes a 7-week vacation? Does it sound impossible? This episode unpacks what went on behind the scenes at Tap the Potential and how Melissa Kay, the Lead Strategist, explored and innovated in customer delivery, made key decisions, and improved the client experience in real-time. You’ll learn the keys to enhancing client delivery, how to use client feedback as a tool for innovation, and how new systems and upgrades can be implemented, all without interrupting service. This episode continues the conversation between Melissa and Dr. Sabrina, who meet for the first time after Dr. Sabrina’s extended, fully unplugged vacation this summer. Profit by Design is a Tap the Potential Production. Show Highlights: Since you’ve been gone, Melissa gives Dr. Sabrina an update on Tap the Potential Melissa’s perspective on “going with her gut” to handle things while Dr. Sabrina was away Revamping the client experience: Melissa’s discovery of the key to “finding the gold” Implementing new systems in the one-on-one coaching experience Melissa’s energy and excitement from working in her natural zone of genius Melissa shares a testimonial from a Tap the Potential client Dr. Sabrina’s powerful question: “What do we need to take forward from the last 7 weeks so we continue to compound the benefits from when I was out?” Need help in taking back YOUR life from your business? Book a call with us today! Resources: For more information about The Coach Approach or to join us in the next round, click the link! Don’t wait! Download your Strategic Planning Guide and 2025 Tap the Potential Strategic Planner today! Want to know the best attracting and recruiting strategies for small businesses? We can help! Learn more about our How to Hire the Best course. Retain, grow, and deeply engage your A-players with the Dream Manager Program ! The best way to create buy-in from your team members for your vision is to identify how your vision supports them in achieving their dreams. Enroll today! Become an employer of choice to attract the A-players you want on your team! We are now enrolling for the How to Hire the Best course. Sign up today! Sign up for the free A-Player Development Plan/Mini-Course . Track your A-players’ development and retain your A-players! Ready to take your life back from your business? Want more time for what matters most and more money in your bank account than ever? Book a call with us today! Get your copy of A Guide To Talking To Your Team About Profit! Master your time and profit! Give us 20 minutes of your time, take the Better Business Better Life Assessment , and receive a free paperback copy of my book,
