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In this lively episode, Brian Nelson-Palmer sits down with Jess Pettitt—speaker, author, and founder of Good Enough Now—to uncover the hidden productivity killer most teams overlook: the conversations they’re avoiding.
Drawing on years of experience with organizations nationwide, Jess explains how curiosity, vulnerability, and a willingness to get uncomfortable can unlock real productivity and stronger teams.
Listeners will walk away with practical tools—like Jess’s three-part conversation framework—and fresh perspective on handling feedback, workplace disagreements, and team communication.
Want to go deeper? Check out the show notes and resources linked in the episode!
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Links & References In This Episode
Good Enough Now – goodenoughnow.com (Jess’s main website and resource hub)
JessPettitt.com (Personal/professional speaking and author site)
Jess Pettitt’s LinkedIn Profile – LinkedIn Profile
Jess’s Social Media
Books and Concepts Referenced:
Almost Doing Good by Jess Pettitt (on how organizations can prepare for disruption and uncertainty)
Good Enough Now by Jess Pettitt (practical guide to authenticity and real conversations)
Jess’s Three-Part Framework (Prepare, Recognize, Respond) – overview and speaking resources
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Chapters
00:00 Introduction to Conversations That Matter
02:08 The Importance of Humor in Difficult Conversations
04:42 Perfectionism and Productivity
07:09 Curiosity Over Judgment
09:24 The Role of Questions in Communication
11:49 Navigating Differences in Opinions
16:00 Real-Life Impact of Difficult Conversations
23:07 Framework for Taking Responsibility in Conversations
26:47 Understanding Patterns in Human Behavior
29:18 Navigating Difficult Conversations
32:17 The Complexity of Language and Identity
34:15 The Art of Giving Feedback