351: Mentoring Your Team with Cassidy LaMair

How do you mentor staff? Just as we work to educate clients, when we bring on staff, it's our role to educate and mentor them in the career of pet care. Cassidy LaMair, owner of Cassidys Custom Pet Services, shares how she builds lasting relationships and partnerships with both staff and clients through her open and straightforward style. Cassidy details how she creates consistent customizable services and gives her insights into how she learns from her mistakes.

Main topics

• Mentoring staff

• Making custom services

• Mental awareness

• Lasting Partnerships

Main takeaway: We don't learn from being great all the time.

About our guest:

Hello, my name is Cassidy and I am the owner and operator of Cassidys Custom Pet Services in Southern California. I started this business with a passion and drive to support my community and their pets. After years of dog walking/pet sitting on the side, working with families and their pets, and constantly consuming education on training and pet care I decided to make it my full time job. Inspired by my own dogs that thrive with in-home care I set out to bring this same level of love and reliability to the community. Our focus at Cassidys Custom Pet Services is to create a partnership with our clients that emphasizes one on one custom care for their pets. Where they can receive enriching experiences that support them throughout the days and years we get to work with them.

Links:

Website: https://www.cassidyscustompetservices.com/

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Full show notes and transcript

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