This special episode of Outthinkers was recorded in front of a live audience in NYC and made possible by our friends at LHH , a global leader in HR advisory and talent solutions, trusted by executives around the world to navigate change and lead with confidence. With deep expertise in executive search, leadership development, workforce transformation, and career transition, LHH empowers organizations and their leaders to thrive in an ever-evolving business landscape. Our guest is none other than Oscar Munoz —former CEO and Chairman of United Airlines, who guided the airline through one of the most significant turnarounds in corporate history. He’s also the author of the acclaimed memoir Turnaround Time , which offers a behind-the-scenes look at the human side of executive leadership. In this candid conversation, Oscar shares deeply personal lessons on leading through crisis, building trust from the ground up, and the enduring power of authenticity. Whether you're leading your organization through change or navigating a career transition, this conversation offers wisdom and inspiration for every step of the journey. Thank you to our guest, our executive producer Zach Ness, our editor James Pearce, and the Outthinker team. If you enjoyed this episode, please follow, download, and subscribe. I’m your host, Kaihan Krippendorff—thank you for listening. Follow us at outthinker.com/podcast
