Helene M. Epstein is not here to make friends with the healthcare system. She's here to dismantle the bullshit, one catastrophic medical error at a time. An ad agency veteran turned patient safety firebrand, Helene’s journey from business development to writer to “badass queen of patient safety,” is one hell of a ride. We talk about how her son was misdiagnosed over 15 times (yes, really), why some doctors should come with warning labels, and how American healthcare gaslights patients like it's a competitive sport. She also explains why she’s giving away her new book for free, one chapter at a time, and how AI might actually be useful—if it stops hallucinating citations. This is not a light listen. It’s the real deal. You’ll walk away angry, inspired, and a lot more dangerous as a patient. RELATED LINKS Helene's Substack: https://helenemepstein.substack.com Patient Safety Resources: https://www.pfps.us Helene's Website: https://www.hmepstein.com/meet-helene LinkedIn: https://www.linkedin.com/in/hmepstein FEEDBACK Like this episode? Rate and review Out of Patients on your favorite podcast platform. For guest suggestions or sponsorship inquiries, email
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